ServiceNow Development / Administration Certification Training
- Avail ExcelR's Exclusive JUMBO PASS (Limited Period Offer)
- Global Leader in ServiceNow Training
- 80+ Corporate Trainings Delivered Worldwide
- Trained 1000+ Professionals On ServiceNow
- ServiceNow Developer / Administration Certification Training
- 30 Hours of Hands-On Training
You May Have Heard About Offers, But Have You Heard Of ExcelR's JUMBO PASS? Well, Here's Your Chance To Avail The JUMBO PASS!! Watch The video
ServiceNow Certification Training
What is ServiceNow?
ServiceNow is a cloud-based IT Service management tool, which is growing exponentially in the space of ITSM and IT Governance. Organizations across the globe are implementing ServiceNow to create a lone structure of record for enterprise IT, reduce the IT operational costs and to improve the effectiveness and efficiency. ServiceNow is an excellent platform to develop custom applications according to the business requirements of the customers.
Customized ServiceNow Training
Though we have a standard curriculum on ServiceNow training, offered by ServiceNow, we also tailor the ServiceNow training according to our customer needs. Our ServiceNow training cater to the needs of a cross-section of users like fulfillers, developers, administrators, process owners, trainers etc. We understand the experience, outcome and expectations by performing a due diligence of the customer environment through a continuous interaction prior to the training and tweak the training curriculum accordingly. No wonder our corporate training is considered to be the best in the industry. ExcelR facilitates ServiceNow training on various ServiceNow modules through ServiceNow partners.
ServiceNow Developer Training
ExcelR offers a complete and comprehensive ServiceNow Developer Training through ServiceNow partners. With ServiceNow training, one can master the ServiceNow developer concepts and the training is completely hands-on. Scripting, Reporting, you will master the skills to write, test, and debug common script types including Client Scripts, UI Policies, Business Rules, etc.
Why ExcelR?
We have delivered a multitude of corporate ServiceNow trainings and we are considered as one of the leaders in ServiceNow corporate training space. No one knows the training needs pertaining to ServiceNow better than us. Faculty is our strength. We have a pool of trainers, sourced from ServiceNow partners, who are well experienced, certified, qualified and passionate for training and are considered to be the best in the industry.
Post Training Support
At ExcelR we do hand-holding subsequent to the ServiceNow certification training. One can fix an appointment with the trainer to clarify their doubts for a period of time.
Disclaimer: ExcelR facilitates the ServiceNow certification course training through ServiceNow partners
Course Curriculum
Module 1 - Introduction to ITIL
- Introduction to ITSM
- Incident Management
- Problem Management and Change Management
- Service Request Management
- Configuration Management Database
- SLA’s and OLA’s
Module 2 - Introduction to ServiceNow
- Tool Introduction
- Current Competitors
- Releases
- User Licenses
- Using Wiki and Community
Module 3 - Basic Administration
- Customizing Home Pages
- Form Layouts and List Layouts
- Adding Users to Groups
- Granting Roles to Users
- Introducing Applications and Modules
- Creation of Tables and Modules Group
- Creating Tickets and Raising Requests
- Creating SLA’s
- Performance Metrics
Module 4 - System Administration
- Perform core configuration tasks
- Work with UI Policies, Data Policies, Business Rules, and Client Scripts
- Add Users, Groups, and Roles
- Manage Data with Tables and CMDB
- Knowledge Base and Service Catalog
- Create Workflow Activities and Approvals
- Configure Alerts and Notifications
- View Upgrade History and Status
- Control System Access and Data Security
- Create Baseline Performance Metrics
- Run Reports and Configure SLAs
- Instance Branding and Customization
Module 5 - Advanced Administration
- UI Policies and Notifications
- Dictionary Entries and Overrides
- List Control and Calculations
- Exporting Data from ServiceNow
- Update Set Imports and Exports
- Scheduling Jobs
- Contextual Security in ServiceNow
- Reference Qualifiers
- REST API Integrations
- Service Catalog Coordination
- Create Record Producers
- Workflow Activities
- Database Views and Reporting
Module 6 - Scripting
- Business Rules
- Client Scripts
- UI Actions
- Script Includes
- Jelly Scripting
- GlideSystem and GlideRecord
- Scheduled Jobs
- Event Management
- Workflow Scripts
- Scripting Best Practices
Module 7 - Reporting
- Bar Charts
- Pie Charts
- List Reports
- Pivot Tables
- Using Scripting in Reporting
- Scheduling Reports
- Making Gauges
Module 8 - Cloning and Upgrades
- Need for Cloning
- Ways to Implement Cloning
- Upgrading the Instance for New Releases
Module 9 - Integrations
- Direct Web Services
- Transform Map Web Services
- Scripted Web Services
- Email Integration
- Inbound Actions
- Event Registry
- Creating and Triggering Events
Module 10 - Content Management
- Introduction to CMS
- Creating Sites
- Creating Pages
- Creating Blocks Using Scripting
- Login Rules
Contact Our Team of Experts
Why ExcelR?
FAQs
What Is JUMBO PASS?
- The all new and exclusive JUMBO PASS is the latest initiative taken by ExcelR to offer you access to attend unlimited batches over the duration of 365 days. You will be able to attend unlimited number of classes for the course of your choice.
What is Digital Marketing?
- Digital Marketing or Internet Marketing is marketing which is done using the internet as a medium. There are many techniques involved in doing online marketing and we train all the modules viz. SEO, Google Ads, SMM, Email Marketing, ORM and Google Analytics.
Who can Learn this Course?
- Anyone who is tech savvy can learn this Digital Marketing Course as it is not limited to any particular age group
- Content Writers
- Web designers / Web developers / UI, UX professionals
- Students / Housewives / Internet Addicts
- Marketing and Branding Professionals
- Start-up / Business Owners
What are the Pre-requisites?
- As such there are no pre-requisites to this Digital Marketing training. But, to attain full-time employment in this field, you must be a graduate (in any stream). There is no technical knowledge required as the Digital Marketing training is not fully technical and thus, does not require any programming knowledge.
What Certifications are Involved in the Digital Marketing Course?
- We provide you with 9 International certifications from Google, Facebook, YouTube, etc which are
- 6 Google Ads Certifications
- Google Analytics Certification
- Facebook Blueprint Certification
- Industry Recognized ExcelR Certificate
What are the criteria to gain certified status?
- The training program includes an evaluation system to judge your subjective knowledge and practical implementation success rates. You will get the certificate after successfully completing your training program.
What Is Instructor-Led Online Training?
- Instructor-led online training is an interactive mode of training where participants and trainer will log in at the same time and live sessions will be done virtually. These sessions will provide scope for active interaction between you and the trainer.
How Many Batches Can I Attend, If Enrolled For Training?
- ExcelR offers a blended model of learning. In this model participants, can attend classroom, instructor-led live online and e-learning (recorded sessions) with a single enrolment. A combination of these 3 will produce a synergistic impact on the learning. One can attend multiple Instructor-led live online sessions for one year from different trainers at no additional cost with the all new and exclusive JUMBO PASS.
Is This A Live Training Or Recorded Sessions?
- It is a live instructor-led interactive session which is done at a specific time where participants and trainer will log in at the same time. The same session will be also recorded and access will be provided to revise, recap or watch any missed session.
Whom Should I Contact If I Want to Know More Information About The Training?
- You can reach out to us by visiting our website and interact with our live chat support team. Our customer service representatives will assist you with all your queries. You can also send us an email at enquiry@excelr.com with your query and our Subject Matter Experts / Sales Team will clarify your queries or call us on 1800-212-2121 (Toll-Free number – India),+1(281) 971-3065(USA), 800 800 9706 (India), 203-514-6638 (United Kingdom), 128-520-3240 (Australia).
What If I Miss A Live Session?
- Not a problem even if you miss a live Digital Marketing session for some reason. Every session will be recorded and access will be given to all the videos on ExcelR’s state-of-the-art Learning Management System (LMS). You can watch the recorded Digital Marketing sessions at your own pace and convenience.
Will I Get A Digital Marketing Course Completion Certification From ExcelR?
- Yes, after successfully completing the course you will be awarded a course completion certificate from ExcelR.
Whom Should I Contact If I Want More Information About The Training?
- You can reach out to us by visiting our website and interact with our live chat support team. Our customer service representatives will assist you with all your queries.
What Are The Different Modes Of Payment Available?
- The different payment methods accepted by us are
- Cash
- Net Banking
- Cheque
- Debit Card
- Credit Card
- PayPal
- Visa
- Mastercard
- American Express
- Discover
Global Presence
ExcelR is a training and consulting firm with its global headquarters in Houston, Texas, USA. Alongside to catering to the tailored needs of students, professionals, corporates and educational institutions across multiple locations, ExcelR opened its offices in multiple strategic locations such as Australia, Malaysia for the ASEAN market, Canada, UK, Romania taking into account the Eastern Europe and South Africa. In addition to these offices, ExcelR believes in building and nurturing future entrepreneurs through its Franchise verticals and hence has awarded in excess of 30 franchises across the globe. This ensures that our quality education and related services reach out to all corners of the world. Furthermore, this resonates with our global strategy of catering to the needs of bridging the gap between the industry and academia globally.
